|
 |
|
|
|
|
| Our
Greatest Asset … Our Customer Relationships |
|
|
|
| |
|
| Commercial
Testimonials |
|
| |
|
Dynasty
Marine Associates installed an Emperor Aquatics UV sterilizer
at our facility over ten years ago upon the advise from Steve
and the rest of your staff. Prior to the installation of the
unit, we had systemic outbreaks of Cryptocaryon, Brooklynella,
Oodinium and a variety of all
the other well known pathogens and some not so well known.
All of
these pathogens can appear despite low level copper treatments
that we maintain causing critical challenges with our stocks
and delivery system. Dynasty Marine Associates is a global
distributor of marine fish and shipping infected fish are
bad for the high quality business that we operate.
After
installing the EA UV equipment systemic outbreaks simply stopped
occurring. We still get occasional minor outbreaks in individual
tanks but due to the UV treating 100% of the filtered water
before it returns to the tanks we are able to control outbreaks
from spreading throughout the system.
Had I
not seen the EA UV work and benefited financially as a result
of its operation, I would have not believed it! I make this
testimonial of my own free will without compensation and would
like to thank Emperor Aquatics for a job well done. When they
tell you that UV works, believe them! When they give you good
advice, take it! Let them calculate the proper UV equipment
for your application with confidence and the challenges of
systemic parasite outbreaks will end up being a distant memory.
I can
be reached with questions regarding my experiences with this
equipment at fydynasty@dynastymarine.net
Thanks,
Forrest A. Young
Director
Dynasty Marine Associates, Inc.
|
|
|
|
I
am writing to commend the technical support offered by Emperor
Aquatics, Inc. in regards
to the performance and installation of ultraviolet disinfection
units for aquaculture. As an aquaculture business incubator
and research and development facility, we rely upon reliable
and effective ultraviolet sterilization to protect the animal
stocks owned by the University of Maine and our business partners
from disease.
We recently purchased three UV sterilizers from another company
through a competitive
bid process. We clearly specified our desired “kill
rate” water flow and water clarity. The manufacturer
sold us these units with the assurance that they would meet
these parameters.
Shortly after our purchase of these units, Steve Zimmer of
Emperor Aquatics, Inc. contacted us with his concern that
based upon his knowledge of UV technology that the units sold
to us by the competing company could not meet our stated parameters.
He offered us the services of his partner Don Conwell to more
closely examine the specifications of these units and to ascertain
their efficiency.
Don put a great deal of time and thought into his effort.
Ultimately, it was discovered that the UV lamp UV-C output
factor and other data used to calculate operating capacity
of the equipment was mistakenly incorrect. The technical staff
of the manufacturer who sold us the units did not catch these
mistakes, and it was only because of Dons’ persistence
that we had enough evidence to convince them of the error.
This evidence consisted in part of an updated calculation
and a letter from the consulting company responsible for the
UV calculation error admitting their mistake.
As result of Don Conwell’s efforts , the UV manufacturer
has redesigned the three units sold to us in order to bring
them up to spec. I would like to express my gratitude to Emperor
Aquatics, Inc. for bringing this to our attention, and potentially
preventing a costly UV failure at our facility. The take-home
lesson for us is that a UV unit is only as good as the technical
support standing behind that unit. In this regard, Emperor
Aquatics, Inc. has done an outstanding job, and they clearly
deserve their reputation as a manufacturer of top quality
UV Sterilization equipment.
Thanks,
Steve Eddy
Center Biologist
Center for Cooperative Aquaculture Research
Up-well
egg incubation is the method of choice over standard tray
incubation at the Bellefonte State Hatchery. We have found
the Emperor Aquatics Up-well Incubators to be very efficient;
a 20 quart capacity increases space utilization, yet increases
our incubation/hatching capacity. Eggs are kept in constant
suspension keeping fungus from attaching to and smothering
fertile eggs, chemical treatments, specifically formalin are
not required during incubation. Our hatch rates for all three
trout species (brook, brown and rainbow) are comparable to
tray incubators without chemical treatments while achieving
a significant reduction in labor.
Jeffery
L. Weaver, Manager
Bellefonte State Fish Hatchery
Pennsylvania Fish and Boat Commission
|
|
| Dealer
Testimonials |
|
| |
|
| We
have been installing and maintaining garden ponds for over
25 years and put our reputation on the line every time we
recommend a product. This is never a concern when recommending
Emperor UV Sterilizers because, quite simply, they work.
We use Emperor UV Sterilizers in the ponds that we maintain
for our customers and in all of our own fish containment systems.
Our customers love their clear water and we love happy customers.
There have been many new UV lights to hit the market in recent
years and we do our best to test them all. Emperor has been
and still is our UV of choice for value, dependability and
customer satisfaction. |
|
| Michael
Masterson – Masterson’s Garden Center, Inc. |
|
|
|
| I
have been selling Emperor UVs for over eight years now, because
I want the best for my customers. The units are designed exactly
the way they should be, giving maximum UV exposure. I have never
had a customer who followed the recommended flow rates come
back and say “My pond is still green. |
|
| John
Hoehman – Starkie Brothers Garden Center, Inc. |
|
|
|
| At
Hyannis Country Garden, the products we sell must meet our stringent
guidelines for total customer satisfaction. We have been an
Emperor Aquatics’ Smart UV Authorized Dealer from the
beginning. Emperor Aquatics has an outstanding selection, excellent
quality, and technical support with proper flow rate information.
This enables our customers to successfully maintain clear and
healthy ponds. |
|
| Mike
Preston – Hyannis Country Garden, Inc. |
|
|
|
| For
the last 10 years, my company has exclusively used UV sterilizers
and other products manufactured by Emperor Aquatics for dozens
of large and small projects. Their standardization of UV dosage
to flow rates insures accuracy in specification and operation
by enabling the targeting of a specific organism. Emperor Aquatics’
sensible use of multiple bulbs in a single tube provides redundancy
while the rugged, user-friendly design of their UVs insures
many years of trouble-free operation. Above all, there is simply
no substitute for Emperor Aquatics’ dependable, friendly
and professional technical support services for their products
that helps to guarantee the success of every project. |
|
| Dana
Kent – Advanced Aquaculture Systems, Inc. |
|
|
|
Since
Pond Doc’s Water Garden Center has been in business we
have sold many different brands of ultraviolet sterilizers,
attempting to offer our customers every possible choice. During
the past three years, however, we’ve dropped most of the
other brands and have sold Emperor Aquatics virtually exclusively.
The quality of Emperor Aquatics’ Smart UVs is exceptional.
We experience fewer problems and when problems occur the customer
service we receive from Emperor Aquatics is much better than
what we’ve received from any other UV manufacturer.
Emperor makes our jobs easier by providing the same quality
and service to our customers as they do to us. Emperor also
rates and labels their products with more correct flow rates,
etc. Having a UV supplier who helps our cause – not hurts
our cause – is a great advantage. We thank you for a dependable
and quality product line and your continued support of the retailer. |
|
| Peggy
Ferguson – Pond Doc’s Water Garden Center |
|
| |
|
| |
|
|
|
